Shipping Info

Ordering at Craftee Cottage is easy, safe and totally secure.

IF YOU ARE NEW TO OUR SITE - browse and enjoy. You can make your choices via the sections along the top of the home page or you can choose by ply, brand, material or even colour!
We also have knitting needles, crochet hooks, knitting leaflets and books, crochet cotton plus a range of cross stitch designs including the popular Shepherds Bush Christmas stockings

Select your product:

All yarn prices are per ball. For any assistance with quantities or colours, please email If you have a query, unsure of products, or you are after something not listed on our website, you can also place an order via email or use the "contact us" for any enquiries.

Yarns - make your choice via the brands or via your choice of ply, colour etc. You can then add your quantity once you click on an item. You can view the whole colour range when you click on "more info" and "view all colours". You can add any special requirements via the comments box at checkout.
Just email if you have any particular queries.

Payment security:
Our site is completely secure and you can purchase with confidence.

Payment methods available:

  • Paypal -
  • Credit card -
  • click & collect -

Processing your order:

Once we have received your order, you will receive an automated confirmation email (check your spam if you don't receive it) We endeavour to send out all orders within 3 days of receipt. If there is going to be a delay or a problem with your order, outside of the 3 day turnaround, we will text or email you.

We use standard Australia Post rates and where possible we also use Couriers. You can choose when you get to shipping. Costs will be shown for all options. We also have a low rate local delivery service for within 7-8 kms of Huntingdale.

International postage is calculated according to Aust post rates for overseas.

Our refund policy: Please choose carefully when you buy. You are entitled to a refund or replacement only if the products you purchased are:

Significantly different to those shown or described to you
Not doing what they’re supposed to do
Any queries, just email us at